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All necessary official approvals within the remit of the German Federal Motor Transport Authority (KBA) have now been issued for the modification of diesel vehicles with type EA189 engines. In close consultation with the relevant authorities, the Group brands concerned will successively notify European and international vehicle owners in the weeks ahead. All customers will then be able to make an appointment in the short term to have their vehicles modified at an authorized service center of their choice.Read more
Volkswagen AG and Volkswagen Group of America, Inc. (together, Volkswagen) announced today that they have reached an agreement with the United States Department of Justice (DOJ) on behalf of the Environmental Protection Agency (EPA) and the State of California, by and through the California Air Resources Board (CARB) and the California Attorney General, to resolve civil claims regarding approximately 83,000 affected 3.0L TDI V6 diesel engine vehicles in the United States.Read more
The technical solutions for 2.6 vehicles with EA 189 1.6-litre TDI engines have been approved by the Federal Motor Transport Authority (KBA). Implementation can therefore soon begin on the first of the vehicles of the third and final engine size. The vehicle keepers will be notified in succession over the coming weeks. All affected customers can then book their vehicle in for the modification at an authorised workshop at a time of their choosing.Die technischen Lösungen für 2,6 Millionen Fahrzeuge mit 1,6l-TDI-Motor des Typs EA 189 wurden vom Kraftfahrt-Bundesamt (KBA) freigegeben. Damit kann die Umsetzung bei den ersten Fahrzeugen der dritten und letzten Hubraumklasse zeitnah beginnen. Die Fahrzeughalter werden in den kommenden Wochen sukzessive benachrichtigt. Danach können alle betroffenen Kunden kurzfristig Umrüsttermine in einer Vertragswerkstatt nach Wunsch vereinbaren.Read more
The Federal Motor Transport Authority (KBA) has approved the technical solutions for vehicles with the 1.2-litre EA189 TDI engine. The KBA approval applies to 460,000 vehicles of affected Group brands, including the Volkswagen Polo and SEAT Ibiza models. The software update can now be promptly carried out on the first vehicles of the second affected engine-size category. The owners of these models are being successively informed and can then make an early appointment with an authorised workshop to have the update done.Read more
Volkswagen is making progress with implementing the technical solutions for affected vehicles: the Federal Motor Transport Authority (KBA) has given the go-ahead for the modification of around 1.1 million further vehicles of the Volkswagen Passenger Cars, Volkswagen Commercial Vehicles and Audi brands. Owners of Volkswagen Tiguan models and of the Caddy from Volkswagen Commercial Vehicles – all fitted with EA 189 2.0-litre TDI engines – are being informed and can then agree individual service appointments. The KBA has thus so far approved more than 2.5 million Group vehicles for the modification.Read more
On this page you find important FAQs dealing with the current development at Volkswagen. This information will be updated continuously.
No. All the vehicles concerned are safe from a technical standpoint and roadworthy.
Yes, all the vehicles concerned are safe from a technical standpoint and roadworthy.
Volkswagen will contact you as soon as possible to let you know about any measures. Should you not have a Volkswagen dealer contact, please use the contact function on this website.
Volkswagen is working intensively on eliminating these deviations with technical solutions – free of charge to our customers.
Volkswagen will contact you to let you know about any technical solutions.
Software installed in vehicles fitted with EA 189 diesel engines provides for compliant NOx values during dynamometer tests.
According to the findings of the authorities, the emissions of nitrogen oxide during testing on the rolling road test bed deviate from legal requirements due to a modus optimized for this testing cycle.
Volkswagen Group new vehicles offered within the European Union with EU6 diesel drives comply with legal requirements and environmental standards.
No. Petrol engines are not affected because the exhaust treatment systems for diesel and petrol engines are completely different. Consequently, petrol engines are not affected by the switchover.
Yes. A label in the spare wheel recess confirms that remedial measures have been carried out. This information is also archived in the electronic vehicle history accessible to every contract partner. The remedial measures will also be entered manually in the service plan.
No, the optimized software cannot cause any damage to your vehicle. The software allowed the vehicle to recognize a test situation; the software was inactive during normal operation.
Yes, all Volkswagen partners in Germany and other European countries are being informed.
Yes, Volkswagen will cover the costs.
Yes, however, the measures to be carried out can differ depending on model and engine.
What we are talking about here are differences of a single-digit number of grams. To explain that further: an additional 3 grams of CO2 emissions per kilometre equates to an increase in fuel consumption of around 0.1 l/100 km. It is important to emphasise that the measurements relate to the NEFC cycle. The actual consumption levels that customers themselves experience remain unchanged.
Nothing changes for the customer. There is no change in their vehicle’s actual fuel consumption and nor does any technical work need to be done on them.
No, the CO2 and fuel consumption levels measured will in the course of the type approval process be incorporated into the future new vehicles' documents and into all trade communications. No software or technical modifications will be made.
The homologation measurement is carried out in accordance with the NEDC (New European Driving Cycle), a standardised driving cycle for Europe. It produces a comparative value and provides customers with a benchmark for evaluating different vehicles from different manufacturers in terms of their consumption characteristics. Driving behaviour is usually different in practice, which means that the homologation figures and the real-world consumption can only be compared with one another to a limited extent. From 2017 the “WLTP” will take effect as a homologation cycle. There, higher speeds and higher acceleration will be realised. The WLTP is therefore more practice-oriented.